Advanced Engineering and Environmental Services, Inc. (AE2S) is an award-winning, specialized civil/environmental consulting engineering firm that provides professional services and a unique brand of extreme client service. Our work environment is consistently recognized both locally and nationally for our great culture and values, proven recognition programs, and social atmosphere.
AE2S offers more than just competitive compensation and a best-in-class insurance package to our employees and families; our benefit plan is one of the richest plans currently in the marketplace today!
This role is to ensure proper computer operation so that end users can accomplish business tasks to include receiving, prioritizing, documenting, and actively resolving end user help requests and escalating incidents when considered appropriate. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require in-person, hands-on help at the desktop level.